2021 non plaintiff

Hello, my name is hirut alemayehu tsegaye and am 2021 dv winner and also document qualified i have been waiting for almost 2 years now and iam a single mom who tries her best to raise her child in a better place since i have got the chance however my chance has been taken from me after i received a email that my documents have been qualified since then nobody replied to me and i didn't got my 2nl so am asking for dv 2021 winners justice and our case to continue and have our visa thank you.