Airline Passenger Bill of Rights 2.0

Join the 1047 people who have signed the petition

To: The Congress of the United States

Please support the Airline Passenger Bill Of Rights 2.0 ( which must become a part of Federal Law to provide essential protections for airline passengers.

The proposed Airline Passenger Bill of Rights 2.0 (APBOR 2.0) updates and expands upon airline consumer protections promulgated by both Congress and the U.S. Department of Transportation (DOT).

Industry developments since deregulation have proven the need for enhanced consumer protection laws.

Most of the existing statutory law regarding consumer protection is vague, outdated, and not vigorously enforced by the DOT.

Imprecise statutory language forces the DOT to issue consumer protection regulations that arguably exceed the scope of the DOT?s rulemaking authority.

Airlines can, and do, regularly challenge such regulations. States have limited ability to provide consumer protections due to judicial interpretations of the Airline Deregulation Act (ADA) of 1978 that preempt virtually all state-based regulation of airlines and airline operations.

APBOR 2.0 addresses these shortcomings by providing the DOT with explicit statutory authority to issue consumer protection regulations; redefining portions of the ADA to narrow its preemptive scope; expanding passenger causes of action in order to allow passengers to sue airlines, in state court, for failure to follow the law; and establishing more stringent statutory consumer protection laws. APBOR 2.0 contains a long list of needed consumer protections.

Key Provisions

APBOR 2.0 is divided into six sections: standards and definitions; delay avoidance and mitigation; baggage; enforcement, remedies, and adjudication; frequent flier programs; and airport governance.

Section 1 establishes uniform standards and definitions for airfares, fees, contract terms, and aircraft seats and cabins. Uniform reporting of airfares and fees are essential if consumers are to effectively compare airfares.

Absent a uniform definition, airlines are able to deceptively advertise low-cost airfare only to subject travelers to myriad baggage, ticket printing, and other fees. It has become virtually impossible to identify the true cost of air travel.

Uniform definitions and mandatory fee disclosure remedy this problem. Section 1 also redefines the word ?service? in the ADA in order to allow consumers to bring state common law claims against airlines for torts, breach of contract, or violation of state consumer protection laws.

Section 2 addresses excessive travel delays. Proposed reforms include mandatory minimum fines for delays in excess of 3 hours, with portions of the fine payable directly to passengers. Section 2 also requires airlines to inform passengers of their rights to compensation, provide food and lodging when passengers are stranded away from their home cities, and develop and test plans t